Built on a belief that good care changes lives.
Living Well Homecare is a Hertfordshire care provider supporting adults to live well in their own homes and communities. Founded in 2019 and based in Stevenage, regulated by the CQC — rated Good.
Started in 2019, with a clear conviction.
We started Living Well Homecare in 2019 with a clear conviction: that people deserve care that fits their lives, delivered by people who genuinely care. In the years since, we have grown into a trusted local provider delivering 500,000+ hours of safe, dignified care and mental health support across Hertfordshire — privately, and on behalf of the NHS and local authorities.
What hasn't changed is our belief that good care is personal, accountable, and always built around the individual.
Our mission
"To help every person we support live as safely, independently and well as possible — in the place they call home — and to prove the difference our care makes."
What we stand for
Dignity
We treat everyone with respect, and protect their privacy and choices.
Compassion
We lead with kindness, in every visit and every conversation.
Reliability
We turn up, we follow through, and we communicate clearly.
Independence
We support people to do what they can for themselves, for as long as they can.
Integrity
We are honest about what we can and cannot do, and we put the person first.
"When we started Living Well Homecare in 2019, we set out to build the kind of care service we would want for our own families. Not care that simply turns up and ticks a box, but care that genuinely improves someone's day, protects their independence, and treats them with the dignity they deserve.
Years on, that ambition still drives everything we do. We are proud to be rated Good by the Care Quality Commission, and prouder still of the trust placed in us by the people we support, their families, and the NHS and local authority partners we work alongside across Hertfordshire.
Care is personal, and it is a responsibility we take seriously. That is why we hold ourselves to high standards, measure the difference we make, and never stop trying to do better."
Anyone can promise good care. We can show it.
Behind every visit is a quiet discipline most families never see. We set personal outcomes with each person we support, drawn from their own care plan. Every month we review how those outcomes are progressing, record the evidence behind each one, and capture the person's own voice on how things are going.
Personal outcomes
Every care plan is built around the person's own goals — not a standard template.
Monthly reviews
We review progress against outcomes every month and record dated evidence.
Early action
If wellbeing starts to slip, the system flags it so we act before a small problem becomes a crisis.
Ready to find out how we can help?
A free, no-obligation conversation is the best place to start.