Hertfordshire's trusted care provider

Care that helps you live well at home, on your terms.

Person-centred home care and mental health support across Hertfordshire. CQC rated Good. Built around you.

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Est. 2019
caring for Hertfordshire
CQC Rated Good โ€” independent regulator
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90+ people
supported locally
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NHS partner
local authority trusted
About us

Would you rather stay supported at home than move into a care facility?

Most people, given the choice, would. Living Well Homecare makes it possible. Since 2019 we have helped older adults, people living with disabilities, and people managing their mental health to stay safe, independent and comfortable in their own homes across Hertfordshire. We don't deliver one-size-fits-all care โ€” we build a plan around the person, agree it with them, and review whether it is genuinely working, every single month.

See how we can help โ†’
500,000+
Support hours
Good
CQC rating
2019
Est. Hertfordshire
24/7
On-call support
What makes us different

The Living Well difference

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Care built around you, not a checklist

Your care plan starts with what matters to you โ€” your routines, your goals, the things that make a good day โ€” shaped around your life.

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We measure whether our care works

Every person we support has personal goals we review monthly, backed by dated evidence and their own words. If something slips, we spot it early.

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Familiar faces, close to home

We organise our carers into local teams, so you see people you know and trust โ€” and your carers aren't rushing across the county.

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There when you need us, 24/7

Care doesn't keep office hours, and neither do we. Our on-call team is reachable around the clock.

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Skilled and specialist

Our care workers are trained and assessed across personal care, medication, moving and handling, mental health support โ€” competence checked, not assumed.

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Open and accountable

Clear records, robust safeguarding, and a culture of acting on feedback. We hold ourselves to CQC standards every day, not just at inspection.

Our services

Care shaped around your life

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Hourly home care

Flexible support by the hour or as needed โ€” from help around the home to personal care.

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Daily & live-in care

Consistent support through the day and night for people who need a reliable presence.

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Hospital to home care

Short-term support after a hospital stay, to aid recovery and reduce the risk of readmission.

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Respite care

Dependable cover that gives family carers a real break, from a few hours to a few weeks.

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Mental health support

Practical, compassionate support in the community for people managing their mental health.

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Not sure which service you need?

We'll help you figure out the right support in a free, no-obligation call.

Talk to us
Our approach

Anyone can promise good care. We can show it.

Behind every visit is a quiet discipline most families never see. We set personal outcomes with each person we support, drawn from their own care plan. Every month we review how those outcomes are progressing, record the evidence behind each one, and capture the person's own voice on how things are going. If someone's wellbeing starts to slip, the system flags it and we act quickly โ€” before a small problem becomes a crisis.

Read about our approach โ†’
Testimonials

What the people we support say about us

62% of the people we support rated our care good or excellent in our most recent annual review.

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"The staff don't just support me but make me feel special. We do baking, shopping, watch films & do beauty sessions. Staff understand me and help me get to meetings & support me get back to what I used to do. Thank you"

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L J (Service User)
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"I like the service the team are friendly. The care from staff who visit and those I talk to in the office is always good they take time with me & allow me to make changes when I need to. I look forward to my visits I sometimes wish they were here more often. I have told my neighbor about living well as he needs support to go out."

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D R (Service User)
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"Living Well Homecare has been excellent. Staff are friendly and supportive. The care and various activities my dad experiences during the week give me peace of mind. Thank you for being so professional. You are the key to my father's wellbeing."

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Rob H (Son of Client)
Getting started

Starting care is simpler than you think

1

Get in touch

Call us on 01438 300 360 or request a callback. We'll listen, answer your questions, and explain how we can help.

2

Free home assessment

We visit at a time that suits you to understand the person's needs, routines and goals.

3

Your personal care plan

We build a plan around the person and agree it with them and, where they wish, their family and health professionals.

4

Care begins

We match the person to a local carer team and start support, then review regularly to make sure it's working.

Arrange a free assessment โ†’
FAQs

Questions families often ask